Point the line
The shop number, or a new one that forwards. The voice lives on this line.
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HouseOperator file
Revenue · House
The phone says yes after hours
The phone gets a yes after hours. The thread does not wait for Monday.
Fit Shops that miss the ring, or dump after-hours calls into a voicemail nobody plays.
Unfit No inbound calls to catch. That is The outbound trail.
Start here
Live
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Ready
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The number
the line the voice lives on
Voice agent
it talks like the shop
It answers
Name, job, next open day. It talks like the shop, not like a menu.
After-hours script
what it says when closed
What it says when they are closed
We are closed. We can hold the next open day, or take a message that hits the inbox tonight.
Handoff to inbox
the yes lands in GHL
The yes lands in GHL
Name, number, the job, the hold. The thread is already open when they walk in.
File log
missed rings that held
What the voice booked
Missed rings that became a hold. Calls that still need a human. The next board.
For
- They miss rings during jobs, or after hours.
- Voicemail is a graveyard. The yes dies there.
- They already have an inbox the voice can hand to.
Not for
- No inbound calls to catch.
- A shop that wants a human on every ring and will not hand it off.
- Someone with no inbox for the handoff.